Partner FAQ

Yes. In Fully Managed and Branded Partner, you retain 100% ownership of your centre, premises, equipment and capex — Yello operates or supports it, we don't take it over. We never require you to sell.

It depends on the model you pick. Fully Managed: we run brand, software, SOPs, procurement, marketing and staff management; you stay the owner and review monthly. Branded Partner: you run day-to-day operations under the Yello brand and SOPs; we standardise, accredit and drive demand.

In Fully Managed, the centre becomes Yello Diagnostics, so patients get one name they trust. In Branded Partner, established centres can keep their local equity with co-branding, for example "Your Name | A Yello Partner."

In Fully Managed, Yello runs the centre and earns from the growth it creates; you keep a guaranteed monthly payout set against your current revenue, plus rent, a share of that growth and 100% ownership. In Branded Partner (Phase 2), you pay a brand & platform licence plus a share only on the bookings Yello brings you. You never pay a demand fee on your own patients. Exact terms are shared one-to-one after the discovery visit.

₹0 onboarding fee for the pilot cohort. No upfront payment from you. You retain your own capex; in turnaround situations we can bring capital, which is structured separately in the agreement.

That's exactly who the Fully Managed model is built for. We bring brand, demand, network procurement and operating discipline to turn the centre around — and we structure the commercials so we're paid mainly when performance improves.

The full stack a diagnostics & imaging centre needs: patient booking front-end, LIS (pathology), RIS/PACS (imaging), CRM, billing — plus the Yello patient app with Smart Reports and Health Score. No more manual registers and disconnected tools.

Digital marketing, doctor engagement, corporate health tie-ups, idle-slot discounts ("Yello Hours"), and the patient app that keeps families coming back. As part of one network on one platform, you get demand you can't generate alone — legally and transparently, with no referral kickbacks.

We train and retain your team, give them SOPs and career paths, and reduce attrition — we're not a layoff machine. Strong centres run on good people; our job is to make their work easier and the centre more profitable.

Patient data is handled under our Privacy Policy and India's DPDP Act, 2023. Clinical records your centre must legally maintain remain your responsibility; the platform processes data to deliver the service and build the patient's health record. Clinical responsibility for diagnosis and reporting stays with your centre and its doctors.

Valid Clinical Establishments registration; PC-PNDT for imaging (MRI/CT/ultrasound); AERB for radiation-emitting equipment; and NABL accreditation for labs — or an agreed plan to get there. We actively help you reach and maintain these standards.

Yes. The NMC Professional Conduct Regulations bar doctors from taking referral commissions — that grey economy is a licence risk. Yello demand is platform demand: transparent patient routing and marketing, not a kickback. It's the compliant way to grow your volume.

The term and exit terms are agreed up front in your operating agreement, before anything changes at your centre. We also offer planned exit options later — a planned buyout, or help with a strategic sale — if you ever want a full exit. A standalone lab has no buyer; a centre inside a branded network does.

About four weeks: apply → discovery visit and P&L review → agreement and compliance checks (NABL / PC-PNDT / AERB) → transition (systems, SOPs, signage) → go live with Yello demand.

We're starting with a small, hand-picked first cohort in Hyderabad. Imaging centres get founder-led onboarding.

Use the apply form — tell us your modality, accreditation and capacity. We respond within 48 hours to set up a discovery visit. No cost, no obligation.